Significant Benefits of the Advanced Leadership Experience:

• Increasing employee engagement to improve execution and performance outcomes
• Becoming a more powerful and effective coach and developer of talent
• Increasing skills in redirecting and channeling complaints into positive actions
• Learning how to create greater alignment between individuals, teams and work groups
• Developing higher levels of accountability at all levels in a systematic and systemic way
• Learning how to listen to criticism non-defensively in order to learn and develop trust
• Designing and conducting courageous conversations around difficult situations, resolving problems and challenging people
• Defusing unwarranted conflict and more effectively managing and resolving conflict

Process and Methodology:
This facilitated learning experience gets its power from the high level of participant engagement and practice time using specific EQ skill sets.  It is designed for the truly professional leader or leadership group ready to step up to a higher level of functioning and performance effectiveness.  We will be building on and going beyond prior leadership training experiences to focus on highly practical ways of leveraging and increasing the applied intelligence of self, team, department and organization. 
Approach and Content:
The methodology is simple, direct, and has proven to be highly effective for individuals, teams and organizations where it has been put into play.  Participants will learn five powerful modules around core Emotional Intelligence practices and skills sets.  These practices individually and collectively harness, focus and leverage the abilities, talents and intelligence of people, effectively multiplying the intelligence and performance levels of the team, department or organization. Together, they form an integrated system that expands and multiplies effectiveness and performance while developing self and others.  The modules are:

• Systemic Accountability - creating system-wide engagement and personal responsibility
• Courageous Conversations – designing, delivering and creating respectful confrontations and meaningful opportunities for learning, growth and improvement through powerful dialogue between individuals and / or groups
• Shifting Focus from Circle of Concern to Circle of Influence Factors – pivotal techniques and tools for engaging people in positive and proactive problem solving around issues that can be addressed versus merely complaining or pointing fingers
• Courageous Leadership – principles, practices and diagnostics for self and others
• Psychology of Defensiveness (“Rat Brain) State Shifts – diagnosing and defusing unhealthy conflict
• Listening to Learn from Criticism / Non-Defensive Listening – processes and self-management tools and skills using confrontation and criticism to learn and improve relationships